Redbyte Terms of Service


1. LEGAL NOTICE


1.1 Owner Identification


In compliance with the LSSI-CE (Spanish Law on Information Society Services and Electronic Commerce), please note the following:

Owner: Redbyte

Registered office: Pobediteley Avenue 9, GALLERIA, Minsk region 220004

Email: app@redbyte.es

Domain: redbyte.es

Hereinafter, “Redbyte”.


1.2 Purpose


The purpose of this website is to offer automated technological services for digital marketing, growth on social media platforms, SEO positioning, channel monetization, and traffic and lead generation.


1.3 Terms of Use


Access to the site implies full acceptance of the published legal texts.


The user agrees to:

  • Not use the site for illegal purposes
  • Not carry out activities that damage the infrastructure
  • Not attempt to access restricted systems


1.4 Intellectual Property


All content (software, design, trademark, code, text) is owned by Redbyte or is validly licensed.

Reproduction in whole or in part is prohibited without express authorization.



2. TERMS & SERVICE


2.1 Nature of the Service


Redbyte provides automated digital marketing services that may include:

  • Social Media Growth
  • Increased Engagement
  • Channel Monetization
  • SEO Services
  • Traffic Generation
  • Access to Public Databases
  • Digital Campaign Automation

Redbyte is not affiliated with platforms such as:

  • YouTube
  • Google
  • Meta Platforms
  • TikTok
  • LinkedIn


2.2 Risk Disclosure


The user acknowledges that:

  • Third-party algorithms may change
  • Metrics may be reduced
  • External platforms may suspend accounts
  • Future revenue and monetization are not guaranteed


2.3 Payment System

  • Operates on a prepaid model
  • All payments are final
  • Refunds are not guaranteed except where legally required
  • Redbyte may block orders suspected of fraud


2.4 Chargebacks and Fraud


If the user initiates unjustified chargebacks:

  • The account will be suspended immediately
  • The amount may be legally recovered
  • Administrative and Banking


2.5 Limitation of Liability


Redbyte shall not be liable for:

  • Suspension of external accounts
  • Loss of income
  • Indirect damages
  • Failure to achieve results

Maximum liability is limited to the amount paid for the specific service.


2.6 Termination


Redbyte may terminate accounts for:

  • Fraudulent use
  • Breach of contract
  • Illegal activities
  • System abuse


3. REFUNDS


3.1 How does it work


Our platform operates on a prepaid balance system.

Before subscribing to any service, the customer must add funds to their account. Once payment is confirmed, the amount is credited as digital credit available for use.


The balance:

  • Can only be used within the platform
  • Does not accrue interest
  • Is not transferable to third parties
  • Is not a bank account or a financial instrument


3.2 Balance Refunds


3.2.1 Consumer Customers

If the balance has not been used to subscribe to any service, the customer may request a refund.


Conditions:

  • There must be no active or initiated services associated with that balance
  • The account must not be under review for irregular activity
  • The request must be made within the minimum period required by the mandatory legislation applicable to the consumer's place of residence

When the law does not establish a specific period, the standard period will be 7 calendar days from the date of the top-up.

The refund will be issued via the same payment method originally used, except in cases of technical impossibility. Non-refundable processing fees charged by third parties may be deducted.


3.2.2 B2B Clients

For clients contracting as a business or professional:

  • Balance top-ups are final
  • Balance refunds are not applicable, except in the case of a technical error attributable exclusively to the platform or a duplicate charge


3.3 Balance and Services


When the client uses their balance to contract a service:

  • The corresponding amount is automatically deducted
  • The service begins immediately or automatically

Once the service has started:

  • The amount used is not refundable
  • Cancellation due to a change of mind is not permitted

This reflects the digital and immediate nature of the services offered.


3.4 Withdrawal


In jurisdictions that grant the right of withdrawal for distance contracts, the client may exercise this right only with respect to the unused balance. When using their balance to purchase a digital service that begins immediately, the customer:

  • Expressly requests the immediate commencement of service
  • Acknowledges that they forfeit their right to cancel the service once it has begun

This provision is aligned with international consumer protection standards, including those established by the European Union pursuant to Directive 2011/83/EU, as well as principles applied by authorities such as the Federal Trade Commission.

Nothing in this policy limits inalienable rights recognized by applicable mandatory legislation.


3.5 Anti-Fraud


To protect all users and ensure the security of transactions, the platform implements control and monitoring measures.

The company may:

  • Verify the account holder's identity
  • Request additional documentation
  • Temporarily suspend accounts under review
  • Hold the balance while a transaction is investigated

The following, among other things, will be considered irregular activity:

  • Use of payment methods without authorization
  • Attempts to chargeback after services have been consumed
  • Opening multiple accounts linked to the same payment method
  • Technical manipulation of the system


3.6 Chargebacks


If the customer initiates a chargeback with their financial institution after having used all or part of the balance:

  • The account may be suspended immediately
  • The remaining balance may be blocked
  • The company may claim the corresponding amount through available legal channels
  • Administrative fees arising from the dispute process may apply

Before initiating a chargeback, the customer must contact customer service to attempt to resolve the issue.


3.7 Liability


To the maximum extent permitted by applicable law:

  • The company's total liability is limited to the amount actually paid by the customer in the last three (3) months
  • The company will not be liable for indirect damages, loss of profits, loss of data, consequential damages, or loss of earnings
  • The company will not be liable for interruptions caused by third parties, user connection failures, force majeure, or external attacks

This limitation does not affect rights that the law considers inalienable.


3.8 Jurisdiction


Unless otherwise required by law:

  • The contract will be governed by the law of the country where the company owning the platform is incorporated
  • Disputes will be submitted to the competent courts of that country

In the case of consumers, this choice does not deprive the user of the protection afforded by mandatory laws of their habitual residence.

Where permitted by law, the company may opt for arbitration or alternative dispute resolution mechanisms.


3.9 Modifications


The company may update this policy to adapt it to regulatory changes or operational improvements. The current version will always be the one published on the platform.



4. PRIVACY


4.1 Data Controller


Owner: Redbyte

Contact: app@redbyte.es


4.2 Data Collected


We may collect:

  • Name and email address
  • Billing information
  • IP address
  • Browser technical data
  • Order history
  • Public links provided by the user

We do not request passwords for external platforms.


4.3 Purpose

  • Account management
  • Payment processing
  • Fraud prevention
  • Legal compliance
  • Statistical analysis


4.4 Legal Basis

  • Contractual performance
  • Legal compliance
  • Legitimate interest
  • Consent (cookies)


4.5 Retention


Data will be retained:

  • For as long as a contractual relationship exists
  • For legally required periods


4.6 User Rights


In accordance with the GDPR, the user may exercise the following rights:

  • Access
  • Rectification
  • Erasure
  • Objection
  • Portability
  • Restriction of Processing

Requests to: app@redbyte.es



5. COOKIE POLICY


5.1 What are they


Cookies are files stored on the user's device.


5.2 Types used

  • Technical (necessary)
  • Analytical
  • Performance
  • Advertising

Examples of potential third parties:

  • Google Analytics
  • Stripe
  • PayPal


5.3 Management


The user can:

  • Accept
  • Reject
  • Configure

Via banner in accordance with European regulations.


6. DMCA


If a third party believes there is an infringement of rights:

They must send a formal notification with:

  • Content identification
  • Proof of ownership
  • Declaration of good faith
  • Electronic signature

Redbyte may remove content preventively.


7. APPLICABLE LAW


This policy will be governed by Mexican law.

Any dispute will be submitted to the courts of the company's registered office, except where mandatory consumer protection regulations apply.


8. MODIFICATION


Redbyte may modify the legal texts at any time.

Continued use implies acceptance.

Redbyte 2026 - All Rights Reserved